Terms of service

Mitchell Avenue Terms of Service

These terms apply to merchandise purchases and use of the Mitchell Avenue storefront at mitchellavenue.com. Please read them together with our Privacy Policy, Shipping Policy, and Return and Refund Policy.

Using our store

You must be legally able to make a purchase, or have the permission of a parent or guardian where applicable. Provide accurate contact, payment, and delivery information. Do not use the store for fraud, unlawful activity, unauthorized access, or interference with its operation.

Products, prices, and orders

Product descriptions, prices, and availability appear on individual product pages. Prices are in United States dollars unless another currency is expressly displayed. Applicable taxes and shipping charges appear at checkout before payment. Product colors may vary with screen settings.

If a pricing, inventory, or description error affects your order, we will contact you using the details supplied at checkout. If we cannot fulfill an order, we will refund any payment collected for the cancelled items.

Shipping and returns

Delivery estimates vary by product and destination. Items may ship separately from our fulfillment partners. Our Shipping Policy explains delivery, and our Return and Refund Policy explains how to request help or return an eligible item.

Accounts and privacy

Keep your account credentials secure and contact us if you suspect unauthorized activity. Our Privacy Policy describes how customer information is handled. Marketing subscriptions are optional and may be cancelled using the unsubscribe link in an email.

Content and third-party brands

Store content and brand names belong to their respective owners. Product brand references identify the relevant items and do not imply sponsorship or endorsement.

Your rights

Nothing in these terms removes consumer rights or remedies that cannot lawfully be excluded. If you have a concern, please contact us so we can help resolve it.

Updates and contact

We may update these terms for future use of the store. The terms applicable when an order is placed govern that order, subject to applicable law. For questions, order assistance, or privacy requests, use the Mitchell Avenue contact form.